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The formatter threw an exception issue....

June 2, 2018, 6:59 am
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Hi all

Please help us find a fix for the following issue:

 The formatter threw an exception while trying to deserialize the message: There was an error while trying to deserialize parameter http://tempuri.org/:queryBuilderArgs. The InnerException message was 'Element 'tempuri.org/:queryBuilderArgs' contains data from a type that maps to the name 'schemas.datacontract.org/.../XppClasses:SrsReportProviderQueryBuilderArgs'. The deserializer has no knowledge of any type that maps to this name. Consider using a DataContractResolver or add the type corresponding to 'SrsReportProviderQueryBuilderArgs' to the list of known types - for example, by using the KnownTypeAttribute attribute or by adding it to the list of known types passed to DataContractSerializer.'. Please see InnerException for more details

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RE: The formatter threw an exception issue....

June 2, 2018, 2:14 pm
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I went through this issue, last week on a client and found that there was "no specific reason" for issue. Our infrastructure for that client was having reporting server based on an AOS that is Batch AOS and users are not allowed to have any RPC sessions on Batch server. We have total of 6 other AOS servers for client sessions.

doing following fixed issue for us.

1) restarted Batch server AOS service (in your case you may have single AOS)

2) restarted Reporting service.

Please note that reporting works on web services, which are linked to an AOS. so you need to watch which AOS is supporting your Reporting.

I would recommend following in worst case (if reporting was working already)

1) stop AOS service for all boxes

2) delete content of xppil folder

3) truncate table SYSXPPASSEMBLY

4) Start AOS service of a single box, on which you intend to rebuild ax.

5) Build AX

6) generate full CIL

7) Restart AOS service of the box on which you generated CIL.

8) synchronize DB

9) Restart AOS service of the box on which you updated cil.

10) restart aos service for the instance on whcih reporting is based. this is for case if you have multiple AOS servers.

11) restart sql server reporting service.

12) restart all remaining aos boxes' AOS service (one by one) to get updated CIL.

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RE: LCS Issues!

June 2, 2018, 10:25 pm
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just clear all history for your browser

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RE: LCS Issues!

June 2, 2018, 11:25 pm
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Hi Ludwig,

Thanks for the reply. Yes I common browsers, and refresh the cache and history. The common is Edge, Explorer, chrome and safari. Previously I have no issue. However, I can use another user to sign in without any issue. But the super Admin, which the first time when you register with the License is NOW having the issue. Not only that the sandbox provided by Microsoft is non-consistent between build and development versus User acceptance testing. Apparently the control mechanism, such as access is more restricted in build and development environment compare to User acceptance testing.

We tried upgrading it to platform 15, but it didn't transpire even the LCS shows successful and sign off. So I am not sure whether there is some chain of effect to the Main Administrator.

I have raised service request again.

*Annoyed*

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RE: LCS Issues!

June 2, 2018, 11:26 pm
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Unknown error. Try refresh browser or contact support. :(

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How to correct wrong retail date transactions of Retail POS?

June 2, 2018, 11:32 pm
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Our retail POS computer's clock change its date and time to later date, and the cashier did not notice that the date and time of the computer is not correct and the cashier already transacted many retail transaction.

1. How to correct the date and time of the transaction?

2. Is there's a way to prevent this from happening again?

Example:

Correct date and time is 06/03/2018

Date and time during the transaction in the Retail POS computer was 06/01/2018

All the transaction was registered in the 06/01/2018 that should be in the 06/03/2018

Thanks in advance.

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RE: Opening balances in trial balance showing incorrect - getting double?

June 3, 2018, 1:09 am
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Why this Opening Balance issue happened:

Our finance team run the closing year on their client computer. Somehow his computer got hanged and process could'n complete. After some time he closed the year successful but OB got double it was showing two closings, as you can see in my first port.

Solution: We did the closing on our server instead of on the client computer and let he process complete. After the success message, we Rebuild and update financial dimension set and got the opening balances correct.

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Opening balances in trial balance showing incorrect - getting double?

May 31, 2018, 5:29 am
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Hii,

When we run trial balance for MAIN + EMP financial dim set. The opening balance is showing double.

I Rebuild and Update balances many times but sames results. 

Please see the image...it is showing two vouchers posted. 

Has it been posted twice? Is it the reason?

How to reverse one of it? Or what recommended solution?

AX 2012 R2

Thanks

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RE: Currency 3 decimal is required for one entity and 2 decimal is required for other entity in AX 2012

June 3, 2018, 1:46 am
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I think if we able to increases the Decimals places for 3, then we can round the local currency for 2 decimals and the other currencies for 3.

But the questions is how to make it 3 decimals in D365 ???!!

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RE: Problem with inventory look up and stock count on POS

June 3, 2018, 1:47 am
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Dear Oksana,

I am getting following error while saving the customer. Even inventory lookup is not working.

But RTS service is replying in the IE and generating the xml file

Microsoft.Dynamics.Retail.Pos.Customer.WinFormsTouch.frmNewCustomer, Text: New customer: System.ServiceModel.Security.MessageSecurityException: An unsecured or incorrectly secured fault was received from the other party. See the inner FaultException for the fault code and detail. ---> System.ServiceModel.FaultException: Username password validation failed: transaction service profile RTS not found in AX.

Thanks

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Problem with inventory look up and stock count on POS

June 19, 2016, 12:52 am
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Hello All,

I recently installed a Retail POS client fro my development environment.I installed the real time service and all the other components.I created a self signed certificate for my development environment.The problem that i encounter is that when i press the stock count on POS I get the following error.

TS invoke metod failed due to CommunicationException:GetInventJournals()

similarly when i do the inventory lookup i get the following error

Error No:13010 Could not connect to the transaction service.

I tried uninstalling/installing the real time service various times but it is still not working.

I am working on AX 2012 R3 CU 10.

I am stuck in this for two days now ,kindly please help me.

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RE: Currency 3 decimal is required for one entity and 2 decimal is required for other entity in AX 2012

June 3, 2018, 3:04 am
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Hello Rayyan,

For which currency do you need 3 decimal places?

What is the process that requires those 3 decimal places?

Best regards,

Ludwig

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RE: Error While Adjusting Project Transactions: "Quantity on inventory and project is not the same after adjustment."

June 3, 2018, 3:06 am
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Hello,

The original PO is with 5,700 QTY with 3,500 Invoiced through a single invoice. I see that there are 2 posted transactions created for a single invoice, which maybe the cause. "Item Consumption" is enabled in project parameters and inventory is consumed at GRN.

PO Details:

PO Qty: 5,700.

Unit Price: 3.14

Net Amount: 17,801 (After 10% Discount).

Posted Transaction Details:

Posted Transaction 1:

QTY: 1,272.73

Amount: 4,181.21

 

Posted Transaction 2:

QTY: 2,227.27

Amount: 6,749.29

Regards,

Jill

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RE: LCS Issues!

June 3, 2018, 3:06 am
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Hello Ethan Ong,

I think you followed the right path getting into contact with the MS service team.

Would be great if you could update us here once the issue is fixed in case other community members run into similar issues and need a fix.

Many thanks and best regards,

Ludwig

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RE: D365 for F&O - MS Project Integration - Actual hours

June 3, 2018, 3:15 am
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Hello Krishna Kranth,

If you want to make use of those MS project reports that build upon data that you need from D365FO/AX then you can (a) either modify the interface between D365FO/AX and MS project to ensure all necessary data are available in MS project or (b) to replicate the MS project reports in D365FO/AX. a) and b) would require modifications for which you need a developer.

If you do not have a developer on hand, you can possibly use MS flow to retrieve the reporting date from D365FO/AX and/or MS project. Once you got those data you can then do your reports either based on something like excel or try to update the MS project information with the help of MS flow. I have not done that but believe that it is worth giving it a try.

Best regards,

Ludwig

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RE: Unable to Save Customer

June 3, 2018, 3:18 am
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Hello Mohammad Shahnawaz,

I am wondering whether your user has sufficient rights to create a new customer.

Have you created new customer records before with the user login that you use?

Best regards,

Ludwig

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Unable to Save Customer

June 3, 2018, 1:37 am
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Dear Viewer,

I am getting following error in event viewer while trying to save customer from the AX POS. 

AX application - AX2012R3C12 and the POS is same

SQL - SQL Server 2016

Windows - 2012 R2

Event Viewer Error Details

Microsoft.Dynamics.Retail.Pos.Customer.WinFormsTouch.frmNewCustomer, Text: New customer: System.ServiceModel.Security.MessageSecurityException: An unsecured or incorrectly secured fault was received from the other party. See the inner FaultException for the fault code and detail. ---> System.ServiceModel.FaultException: Username password validation failed: transaction service profile RTS not found in AX. --- End of inner exception stack trace --- Server stack trace: at System.ServiceModel.Channels.SecurityChannelFactory`1.SecurityRequestChannel.ProcessReply(Message reply, SecurityProtocolCorrelationState correlationState, TimeSpan timeout) at System.ServiceModel.Channels.SecurityChannelFactory`1.SecurityRequestChannel.Request(Message message, TimeSpan timeout) at System.ServiceModel.Security.SecuritySessionSecurityTokenProvider.DoOperation(SecuritySessionOperation operation, EndpointAddress target, Uri via, SecurityToken currentToken, TimeSpan timeout) at System.ServiceModel.Security.SecuritySessionSecurityTokenProvider.GetTokenCore(TimeSpan timeout) at System.IdentityModel.Selectors.SecurityTokenProvider.GetToken(TimeSpan timeout) at System.ServiceModel.Security.SecuritySessionClientSettings`1.ClientSecuritySessionChannel.OnOpen(TimeSpan timeout) at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannel.OnOpen(TimeSpan timeout) at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannel.CallOpenOnce.System.ServiceModel.Channels.ServiceChannel.ICallOnce.Call(ServiceChannel channel, TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannel.CallOnceManager.CallOnce(TimeSpan timeout, CallOnceManager cascade) at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation) at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message) Exception rethrown at [0]: at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) at Microsoft.Dynamics.Retail.TransactionServices.ClientProxy.ITransactionService.InvokeMethod(RequestInfo requestInfo, String methodName, Object[] parameters) at LSRetailPosis.TransactionServices.InvokeMethod(Nullable`1 timeout, String methodName, Object[] parameters, Int32[] parametersLength, Func`1 getClient).

AsyncClient is validating successfully.

RTS is working fine, we can see the reply in IE.

Thanks

--

Mohammad Shahnawaz

Be Blessed in Ramdan

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Pos sdk and DevExpress version

June 3, 2018, 3:19 am
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hi

i have issue on POS sdk with DevExpress library last version

when asked me to upgrade from 14.2.7 to last version i do upgrade to use it for development 

so after upgrade that i can't open most of form on sdk

i also try to development without upgrade but i can't it's so i'm looking for this version 14.2.7

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RE: Error While Adjusting Project Transactions: "Quantity on inventory and project is not the same after adjustment."

June 3, 2018, 3:21 am
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Hello Jill,

Thank you for this update.

Which of the two transactions did you try to adjust?

How did you try recording the adjustment? Can you share a screenprint of what has been entered?

Many thanks and best regards,

Ludwig

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Error While Adjusting Project Transactions: "Quantity on inventory and project is not the same after adjustment."

May 27, 2018, 12:28 am
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There is a Project PO that is partially received and invoiced. This was posted with an incorrect Project Category. I processed an adjustment entry to the correct Project Category. However the below error is encountered. Any suggestions?

"Quantity on inventory and project is not the same after adjustment."

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