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Reports do not get generated and sent in Excel

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I have a user which is running the CustAccountStatement report, selects e-mail as a destination with Excel as a format and receives the following error: The Permissions granted to user DOMAIN\USERNAME are insufficient.

The user for the purpose of the test has System Administrator role, still getting the error. I can export the report to Excel once it runs and is displayed on the screen, but I cannot generate the report to the destination and format. 

I also have SysAdmin role assign and have no issues at all. 
I've reset the usage data for the user that had any relation to CustAccountStatement report and still facing the same issue. 

Any suggestions?


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