Thanks for Prompt response Ludwig,
1. customer Balance and customer Open transactions , both reports are showing same balance :$827,875.21
2. Please see below customer reconcilliation report:
it showing above transations with zero amount during 1 jan 2017 to 31 may 2017.
Please suggest what to do next?
Hi JauB,
On first sight this looks reasonable. I am, however, not a developer and would suggest that you test this in a demo/test environment with some sample customer transactions and payments.
Best regards,
Ludwig
Hi Visvash Walia,
It is good that the customer balance and the open transaction reports match and that the reconciliation report does not show a difference, which indicates that your data are consistent.
Regarding the difference between the Trial Balance and the customer aging report:
- As your data seem to be consistent there can only be some filter issues that cause this seemingly difference.
- Can you double check that your trial balance and customer aging report are run for the same period(s)?
- Can you start the customer aging report as of the beginning of the year (start date: 01 January)? As you are looking on balance sheet transactions the filter for the period of May might cause the trouble if the Trial Balance shows the balance from January-May.
Best regards,
Ludwig
Hi,
I am checking the trail balance and customer aging report as on 31 may 2017, but unfortunately both reports are showing different closing balance as on 31 may 2017.
Trail Balance is showing as below: $827,275.21
But Customer Aging is showing: $847623.47
Then i checked Customer balance list with credit limit and it showing me same balance as Trail balance: $827875.21
Please advice how can i identify which report showing incorrect balance?
Thanks Ludwig & David for reply,
@Ludwig: Yes, i fetched both reports from start Jan to May but showing same result( Trail balance :827,875.21 and Customer Aging Report: 847,623.47)
One interesting thing that i found now , I run customer balance list with credit limit showing balance ($827,875.21) including some negative balance as well(-$14,249.45) which is not considered by Customer Aging report.
So now customer Aging report balance is : $847,623.47 - $14249.45 = $ 833,374.02 (which is actual balance from Customer Aging report).
Now difference between Trail Balance and Customer Aging Report is : Trail Balance($827,875.21) - customerAging($833,374.02) = $5498.81
The difference of $5498.21 has been identified from one customer .The voucher xx-LTR-4001575 is settled by xx-RFV-3008962 but voucher xx-RFV-3008962 is showing balance even it was settled as shown below:
Please suggest me how can i correct this?
Hi.
I have some customizations that I have created into a deployable package and they are deployed with success to both UAT and PROD. Now my DEV box ended up being corrupted and I deleted it and redeployed a new DEV box. I thought that I could just create a DEV box from a point-in-time restore of my UAT, but realized to late that this wasn't the case. I then redeployed a new clean DEV box and copied in data from PROD through this guideline https://docs.microsoft.com/en-us/dynamics365/operations/dev-itpro/database/copy-database-from-azure-sql-to-sql-server which worked perfectly fine. The thing is that I didn't use VSTS for my code, which I know I should have, and now I want to restore the source code. I have deployed the deployable package to the DEV box and this makes the customizations appear and working in the application, but I cannot access the source code in VS. I can see my extension model but I cant edit it and the overlaying models do not appear at all.
Is there anyway I can restore the source code?
Any help is appreciated, thanks.
Hi Visvash,
I believe the transaction is not settled yet. The check box "Settlement" doesn't indicate whether the transaction has been settled or not. You can check the settlement status by
1. Go to "Settlement" tab. In the tab contains information about the last settlement of the transactions. If the transaction is fully settled then the "closed date" the settlement status.
2. Click History button to view the other transaction (payment or credit note) that settle the transaction.
Best regards,
Please see the my last comment which i have edited. Please comment on this
user is creating journal manually not loading through DMF or any other utility, after creation on header screen shows that 2 lines are available. but in lines details screen no line is available. for the reference i attached screenshots of both screens.
its not happening with all journals, user is claiming he is not deleting lines. actually lines should be available.
hope this explanation is clear.
regards
Movement journal issue:
movement journal header shows lines are available but in lines screen no line is available, i checked in InventJournalTrans table also, but there is no line related to the journal. how it can happen?
Hi Jas1th,
My advice would be to use Fiddler to track what are the requests and responses and error messages. You can also use the event viewer, and activate logging on the Real-Time Service and Commerce Data Exchange and track the error messages there.
I'm getting this error in event viewer while trying to activate Modern POS :
Invoking real-time service method RetailServerStaffLogOn (extension mode: False) failed with exception: System.ServiceModel.CommunicationObjectFaultedException: L'objet de communication System.ServiceModel.Channels.ServiceChannel ne peut pas être utilisé pour la communication car il est dans l'état Faulted.
And I get this in browser : Microsoft_Dynamics_Commerce_Runtime_AuthenticationFailed
It's as if the user isn't allowed or doesn't, which i'm sure he does because using the same user I open traditional POS.
Hi Guys,
Please advise where can i find a demo VM for dynamics 365 in order to download it and try it.
Thank you in advance.
Regards,
Elie
Hi,
I check the settlement tab for first voucher(xx-RFV-3008962) , its not showing me any closed date but second voucher(xx-LTR-4001575 ) is showing me closed date.
Note: First Voucher is showing me open transactions as shown below:
and its history is shown below:
Please suggest whats wrong & how can i correct?
Hello Elie,
If you are in the preview&feedback program, you can download a local VM from MS connect.
Best regards,
Ludwig
Hi Visvash Walia,
Can you share your aging period definition?
I suspect that it does not cover all periods and 'cuts' (excludes) either some Transactions at the lower or upper end of the aging period definition.
Many thanks and best regards,
Ludwig
HI Imran,
We cannot post prepayment invoice again once original invoice is posted.
Only possible way is through GL, or adjust this per-payment invoice under other PO with same vendor.
Thanks
Nagendra Varma K
Hi All,
I have a query regarding the PO prepayment, For example, i have created a PO and attached the prepayment and confirm it. Now instead of invoicing the prepayment first, i receive and invoiced the received material. And now when i am trying to invoice the prepayment, "prepayment invoice" button/option is grayed. Can anyone tell me how i can activate the invoice button in order to invoice. Even i tried by "Request change"(as i am using workflow), remove the prepayment and trying to add again buy the prepayment form fields are grayed.
Please advise, thanks in advance.
Hi Elie,
If you have access to LCS and able to deploy machines, there is a choice to deploy on Azure or download a VM for running it locally.
If you refer to the new local business data option, then the machines/environment is not available yet.
I am facing the same issue while closing the inventory closing. Any help .