I am trying to create a Corrected invoice for a posted Free Text Invoice. I've selected an invoice and clicked on the Action button for Correct invoice.
Can anyone tell me how to create a Reason code? The drop-down control is not showing any values for Reason code in this context. The right-click menu does not include View Details.
Customer reason codes do exist in the usual places.
Thanks in advance.
Note: Configuration key is activated to be able to issue a correction invoice for a posted Free Text Invoice.