Hello everyone,
I have a PO for receipt of two fixed asset items. The end user tries to post the Packing Slip/GRN, and receives the following error message:
Purchase order: [purchase order number displayed here]
Item number: [item number displayed here]
False
Item number: [item number displayed here]
Update has been canceled
Operation canceled
I don't know where to start in troubleshooting this type of error message, as everything seems to be in order. Asset numbers have already been created in the Assets master, and encoded on the lines. The posting setup for the Item Group of the item in the error message is complete, and we've received many items previously under the same Item Group. I tried checking to make it isn't a permissions issue, and I don't think it is, because I tried with a user account that has admin privilege and received the same error message.
The version of Ax we are using is Ax 2009.
I'd be very appreciative if you could help me with ideas about how to troubleshoot these types of error messages because they don't seem to offer any clues as to what is wrong.