Hi Steve,
Appreciate the detailed content in the reply. I don't think we have users connecting from Australia or NA etc..
Our primary data center where AX (8 AOS's) , Citrix and DB is hosted is in Europe and at the moment the users are connecting from Belgium, Netherlands, Luxembourg, Poland, France and Israel.
Next year, we will add more users from Switzerland, Germany, Portugal etc..
Also agree with you on the RDS + Citrix XenApp cost factor there. That can't be neglected.
However, with the same Infra setup with MPLS, VPN connections etc..we witnessed RDP being faster from the same location where users reported slowness using Citrix and that is why the main post originated.
We also did a small RDS pilot with other locations from Europe and the initial test results were promising.
My search for the different customer experiences still continues... :-)