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Approved check box is unmarked in VendTrans table

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Hi Folks, 

 

One of our clients is facing constant issue that vendor transaction are not appearing for settlement.  Marking "approved" check box in vendtrans table resolves the problem. 

I would like to know the possible reasons why approved check box is not being marked automatically when the transactions are getting approved through a workflow?

Appreciate your help. 

BR

Hassan


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