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Ax 2012 - AIF Service not working as expected when accessed by Two different sources

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Hi Folks,

We are facing a weird issue in our PROD environment. Our environment has been accessed by 2 different third party source (1 - Intranet, 2 - Internet). Whenever they do a particular transaction process, the records has been updated incorrectly for some user / sometimes it randomly update wrong for the same user(like 10:1 ratio). We unable to find the root cause why this thing is happening.

We tried, recreate XppIL, done Full CIL, delete and redeploy the particular AIF Service, regenerated WCF, refreshed the cache of user from Ax side /AOD elements, refreshed the Intranet, Internet dll's along with the admin user who make call to AIF.
After that it was better but still we getting the same issue for some user randomly. No Idea why this is happening.

Then we tried to recreate the issue in TEST env, we restored the model and db in TEST and tried, we got the same then we tried to debug. During debugging we got the actual result, after that the test env working fine for all our user(we cannot test Internet scenario in TEST environment).

Please share your valuable ideas.

Thanks in advance,

//Vasanth Arivali


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