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Remittance generation in Account Receivable payment journal

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Hello,

I have a question about the generation of a remittance during the posting of payment journal for a french customer. 

At the moment of generation from functions-->Generate remittance my selection is the France remittance format file, after this generation fail due to 

We notice that the issue is about the customer account number but it is correct. 

Anybody have an idea to solve this??

Thank You


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