dear sir,
could you please help me to solve this issue her under
when we closed year 2014 we changed the Customer account located in chart of account and Changed it to new open account.
system AX transferred Balance to new account. and we changed Customer posting profiles to New accounts.
in sub ledger Account receivable we already made free text invoice in year 2014 and made payment scheduled with installments.
all installment realted to year 2014 settled to old accounts and when we closed year 2014 and open year 2015. we need to set settlements for invoice with new account.
system AX already made that on Payment screen and wrote voucher with new AR account. but when we revise Voucher Transaction under General Ledger we found The AX System made automatic voucher with old Customer account although old account didn't locate in any structure and checked for Suspend in Main account screen.
what can we do.