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vendor balance zero in reconciliation report

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hi expert,

I'm having issue relate to vendor reconciliation report in GL. vendor balance was zero. I looked for other forum (https://community.dynamics.com/ax/f/33/t/140767) to  download below criteria:

KB 2830889Vendor/Ledger Reconciliation report is not returning consistent results

Product and version

Microsoft Dynamics AX 2012

PROBLEM

The Vendor/Ledger Reconciliation report is not returning consistent results.

DESCRIPTION OF CHANGE

The changes in this hotfix resolve this issue.

Important: This hotfix contains one or more reports. Make sure that you have imported all of your modified reports into the AOT, and then install the hotfix, and redeploy the reports.

my AX version is CU 9 R3. After download and run the hot fix, error was coming up. it said : the provide database instance does not meet the applicability requirements for this update.

what should I do to fix this report ? is there any mistake for the hot fix ?

thanks for advice.


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