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Retail server url - not authorized error

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Hi,


I am facing a unique issue after installation of retail server for a fresh installation of R3 CU9.

The retail server url is in the format https://<server-name>:<port>/<RetailServer>/v1/$metadata. When i browse this I get the below error on the browser in XML format.

=======================================================================

<m:error><m:code>Microsoft.Dynamics.Commerce.Runtime.UserAuthorizationException</m:code><m:message xml:lang="en-US"><?xml version="1.0" encoding="utf-8"?>

<d:root xmlns:d="schemas.microsoft.com/.../dataservices" xmlns:m="schemas.microsoft.com/.../metadata" xmlns:georss="http://www.georss.org/georss" xmlns:gml="http://www.opengis.net/gml" m:type="Microsoft.Dynamics.Commerce.Runtime.UserAuthorizationException">

  <d:Message>User is not authorized.</d:Message>

  <d:ErrorResourceId>Microsoft_Dynamics_Commerce_Runtime_AuthorizationFailed</d:ErrorResourceId>

  <d:HelpLink m:null="true" />


  <d:Source>Microsoft.Dynamics.Retail.RetailServerLibrary</d:Source>

</d:root></m:message></m:error>

======================================================================

 

I am also unable to activate my mPOS device which I suspect is due to this issue.

The windows firewall is switched off, http & https ports used are unique, tried with both http and https but same issue.

Channel profile "Retail server URL" contains same URL as above. Channel database and worker are also set. The worker has the "Activate" permission on Retail.

Can anyone please help?

Thanks,

Santosh

Email: sannii007@gmail.com

 


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