Hi,
We're currently testing Dynamics 365FO PU15 and we have a requirement to use change based alerts on fields that are on the Service Order Line. However, when navigating to the only access point for service order lines (the service order (header) form) I can't find a way to select a field and set a change based alert on the Service Order Line.
Could someone advice how this can be applied? It seems possible via the table browser, however then the notification I receive does not show the reference record & hyperlink so is not very useful. I also tried creating an alert when looking at the Service Order Line in the "Record Info > Show all fields" form however the "Create Rule Alert" menu item is active, but unresponsive.
On another note, if i set up a change based alert on a field on the service order header - this works correctly, however when i click the link it doesn't take me to the specific record, but just the form. Is this standard functionality or should it take me to the record?
Any help would be appreciated.