Dear All,
We have done the setup for workflow email notification. Initially the email sending status is showing as "waiting" and later its changed to "Failed". Email is not triggering.
Below setups are completed.
Organization & Administration >> Setup >> Email templates >> Enabled Show System email >> Created new email template and other required data.
Organization & Adm >> Setup >> Workflow >> workflow parameters >> attached email template
System admin >> Setup >> System >> E-mail parameters >> updated
Purchase requisition workflow >> Attached email template
System administration >> Periodic >> E-mail processing >> Batch >> Activated
Post completion of the above setup, created one purchase requisition and submitted for approval.
WF is triggered to the approval. but workflow email notification is not triggered. when we check it in Email sending status, the status initially showing as "waiting" and later it got changed to "Failed".
To confirm the E-mail parameter, tested with standard report. Mail received with the attachment of report.
Please let us know, any other need to check.
Thanks.