Thanks Denis,
I will follow the links, the approach to create a fresh UAT and duplicate to PROD we are following that, but in large omnichannel implementations UAT is quite extended and we have some tunings to parameters and other masters. Therefore we were seeking a more effective approach to do the same duplication but without the necessity to reconfig There were ofcourse issues with Management reporter 2 instance on same machine. Somehow MR always runs with the orginal config eventhough seperate configs have been made.
If you do have some further inputs then please do forward.