Management reporter server components installation issue

Hi all,

I tried to install Management reporter server components however installation stops and error message pops out as per below:

"Management Reporter configuration failed. See the log file for more information.

        Result 'Adding integration user with account 'Domain\user'.', status = failed:

       Error in getting SID
       The Active Directory user or group does not exist. Contact your network administrator.

       Could not add AX user with user name 'Domain\user' and ID 'AXIntUsr'."

I assign same user as service account but not sure why this error pops out.

Help appreciated